Returns and Refunds

If you wish to return your Naväge Nasal Care System, contact us at support@navage.com within 30 days of delivery and request a Return Merchandise Authorization (RMA) which we will send you by return email along with shipping instructions. We ask that you pay the shipping fee to send it back to us. 

When we receive the returned product, we will refund your original purchase price, disappointed only that Naväge did not meet your expectations.

In short, use Naväge for up to 30 days at no risk, and find out if it's right for you!

Please note...

• The 30-Day, No-Risk Trial only applies to purchases made on navage.com. It does not apply to purchases at Amazon, eBay, CVS, Walgreens, and other retailers. Purchases from other retailers must follow that retailer's return policy.
• Shipping charges, if any, are non-refundable.
• Products returned for refund that are not accompanied by an RMA are subject to a 20% restocking fee.
• Opened Naväge SaltPod 30-Packs are non-refundable.

Holiday Return Policy

If you would like to return Naväge Nasal Care that was purchased between November 12th and December 31st of 2022, it may be returned for refund until January 31, 2023. Before shipping your return, please contact us at support@navage.com and request a Return Merchandise Authorization (RMA) which we will send you by return email along with shipping instructions. You are responsible for the cost to return the product to us. When we receive the returned product, we will refund your original purchase price less shipping, disappointed only that Naväge did not meet your expectations. In the case of orders that qualified for free shipping, we will deduct our actual shipping cost from the refund. Products returned for refund that are not accompanied by an RMA are subject to a 20% restocking fee. Opened trays of Naväge SaltPod 30-Packs are non-refundable.